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In today’s product-driven world, understanding and acting on user feedback has become more crucial than ever. Let’s explore the top tools that are shaping how teams collect and manage feature requests in 2025.
UserVoice has long been the enterprise standard for feedback management, and in 2025 it continues to dominate the enterprise space.
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Best suited for: Large enterprises that need extensive customization and have the resources to fully utilize the platform’s capabilities. The platform particularly shines in organizations with multiple product lines and complex feedback workflows.
UserVoice’s strength lies in its ability to handle complex organizational structures and large volumes of feedback. However, its enterprise focus means smaller teams often find themselves paying for features they don’t need while dealing with unnecessary complexity.
Nolt has carved out a niche as a straightforward, no-frills feedback collection tool that gets the job done without overwhelming users.
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Best suited for: Small teams and startups that need a simple way to collect and manage feedback without getting bogged down in complex features.
Nolt’s simplicity is both its strength and weakness. While it excels at basic feedback collection, teams looking for deeper insights or more advanced features may find themselves needing to switch platforms as they grow.
As a newer entrant to the market, Upvoted has quickly gained attention for its fresh approach to feedback management and flexible pricing options.
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Best suited for: Growing product teams who want a balance of features and simplicity, particularly those who value clear separation between internal and public feedback.
What sets Upvoted apart is its thoughtful approach to collaboration. The ability to maintain separate tracking for internal and public votes gives teams valuable insight into how different stakeholder groups perceive feature priorities. Combined with its flexible pricing options, including a lifetime deal, it offers an attractive package for teams looking to establish a long-term feedback solution.
Canny remains a popular choice, particularly among mid-sized companies looking for a proven solution.
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Best suited for: Mid-size companies with bigger budgets who need a proven solution and don’t mind paying for advanced features.
While Canny offers a comprehensive feature set, its tiered pricing model can become expensive as organizations grow. Teams often find themselves needing to upgrade to higher tiers to access features that are becoming standard in newer platforms.
Productboard continues to position itself as more than just a feedback tool, offering a complete product management solution.
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Best suited for: Enterprise product teams with large budgets who need a complete product management solution rather than just a feedback tool.
Productboard’s comprehensive approach makes it more than just a feedback tool, but this comes with added complexity and cost that may not be justified for teams primarily focused on feedback management.
The key to choosing the right feedback tool in 2025 lies in understanding your specific needs and constraints:
Consider factors like:
Remember that the best tool is one that your team will actually use consistently. Sometimes a simpler solution that gets adopted widely is better than a feature-rich platform that creates friction in your feedback collection process.
