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In the evolving landscape of product feedback management, Upvoted and Canny represent two distinct approaches to helping teams understand and act on user feedback. This comprehensive comparison will help you understand which tool better suits your needs in 2025.
At first glance, both Upvoted and Canny might seem similar - they’re both tools for collecting and managing feature requests. However, their approaches differ significantly in several key areas.
Upvoted has taken a refreshingly straightforward approach to pricing. They offer two simple options: a monthly subscription or a lifetime deal. Both plans include every feature the platform offers - there’s no artificial segmentation of capabilities based on pricing tier. This means whether you’re a small startup or a growing company, you get access to the full suite of features.
The lifetime deal is particularly interesting for growing companies. It offers a one-time payment option that includes all current and future features, making it an attractive choice for teams looking to lock in their feature feedback solution long-term.
Canny, on the other hand, follows a more traditional SaaS pricing model with tiered features. Their pricing starts at $359/month for basic features, with more advanced capabilities locked behind higher-priced tiers. This can become quite expensive as teams grow and need access to more advanced features or want to add more team members.
A standout feature of Upvoted is its sophisticated approach to collaboration. Each board can have its own set of collaborators with specific permissions. What makes this particularly powerful is how it handles voting - private votes from collaborators are tracked separately from public votes, giving teams a clear distinction between internal and external feedback.
This dual-tracking system provides valuable insights into how different stakeholder groups perceive feature priorities. Teams can see if there’s alignment between internal stakeholders and public users, or identify cases where priorities differ significantly.
Canny’s collaboration features, while functional, don’t offer this level of vote separation. Their system treats all votes equally, which can make it harder to distinguish between internal and external priorities.
Upvoted shines in its approach to feedback collection. The platform offers both public and private boards, but it’s how these boards can be used that sets it apart. Teams can create unlimited boards for different products, features, or customer segments. The interface is clean and intuitive, making it easy for users to submit feedback and for teams to manage it.
One particularly useful feature is the ability to transfer ideas between boards, allowing teams to maintain separate spaces for different audiences while still keeping all feedback organized. Public boards can be shared widely, while private boards maintain confidentiality for internal planning and trusted users.
Canny’s feedback collection is more traditional. While it offers solid basic functionality, its boards are often limited by plan restrictions, and the customization options are less flexible. The interface, while functional, can feel more complex and less intuitive for end users.
Both platforms offer roadmap features, but their approaches differ significantly. Upvoted’s roadmap tool is designed to be both powerful and accessible. Teams can easily organize features into releases, update status from pending to done, and communicate progress transparently. The visual nature of the roadmap makes it easy for stakeholders to understand what’s being worked on and what’s coming next.
An interesting aspect of Upvoted’s roadmap feature is how it integrates with the feedback collection process. Features can be easily moved from feedback to roadmap stages, maintaining a clear connection between user requests and development plans.
Canny’s roadmap features are more basic in comparison, especially in lower-tier plans. While functional, they don’t offer the same level of visual clarity or integration with the feedback process.
The choice between Upvoted and Canny ultimately comes down to your team’s specific needs and circumstances. Upvoted is the clear winner for teams that:
Canny might be a better fit for:
The deciding factor for many teams will likely be Upvoted’s combination of unlimited features, sophisticated collaboration capabilities, and flexible pricing options. The platform’s thoughtful design makes it particularly well-suited for teams wanting to maintain clear separation between internal and external feedback while keeping everything organized in one place.
