Upvoted and Canny are two answers to the same problem: collecting what users ask for, deciding what to build, and telling people when it ships. They are built for different sizes of team, and this page is about where the line falls.
At first glance, both Upvoted and Canny might seem similar: they’re both tools for collecting and managing feature requests. However, their approaches differ significantly in several key areas.
Upvoted keeps pricing simple with two plans. Pro covers a single product with one board and two seats, and includes voting, the roadmap, release notes with scheduled publishing, roadmap estimates and emoji reactions, imports, holding new requests for approval, the weekly digest, the embeddable widget and the API. Max adds unlimited boards and seats, Slack, Discord and Teams notifications, Zapier and signed webhooks, Linear and GitHub issues, single sign-on for your own users, private boards, board stats, merging duplicates, priority scoring, internal and pinned comments with @mentions, automatic tagging, stale-request warnings, custom CSS, an MCP server, CSV export and no Upvoted branding. Both plans are available monthly or yearly.
The 7-day trial includes everything in Max, so teams can evaluate the whole product before picking the plan that fits. That is the part worth knowing: features are split across the two plans, but nothing is hidden from you while you are deciding.
Canny follows a more traditional SaaS model: a free tier to start, then paid plans that both scale with the number of tracked users and gate capabilities behind higher tiers. That works well if your feedback volume is predictable, but it means the cost of an active board and the cost of an advanced feature are two separate conversations. Check their pricing page for current figures, because the tiers move.
If you already run a Canny board, the thing you are protecting is the ranking you have accumulated. Upvoted reads Canny’s post export directly: titles, descriptions, statuses, tags and vote counts come across, and a half-finished import can simply be run again because each imported request remembers where it came from.
One limitation is worth stating plainly, because it is in the export rather than in the importer. Canny’s export gives a vote count, not the people behind it, so those votes arrive as a number and nobody invents contributors to match. Anyone who votes after the move is a real person again and gets told when the request ships.
A standout feature of Upvoted is how it handles votes from your own team. Each board has its own collaborators, and their votes are tracked separately from public ones, so a board that is busy because your team is enthusiastic looks different from one that is busy because your customers are.
On Max that separation carries into prioritisation. An admin scores a request for impact and effort from 1 to 5, and the priority that comes out is votes × impact ÷ effort, plotted on a four-quadrant matrix. Those scores belong to the team: the public board, the API, the widget and Zapier never show them.
Upvoted offers both public and private boards, and teams on Max can create as many as they need for different products, features or customer segments. Public boards can be shared widely, while private boards, part of the Max plan, keep internal planning to the people you invite.
New requests can be held for approval before they appear, incoming requests can be tagged automatically from the board’s own tag list, and duplicates can be found by searching the whole board and merged into one request, which carries the votes across and counts anyone who voted on both only once.
Both platforms offer roadmaps. Upvoted’s is a public page your users read: requests move through their statuses, carrying their voters with them, and the release note that closes one is emailed to exactly the people who asked for it. Roadmap items can carry a month or a quarter as an estimate, shown publicly only if the board opts in, and the team gets a warning when a request has sat in the same status too long or a column has become crowded.
The connection between the two halves is the point. A request is not copied onto the roadmap and forgotten; it is the same request, with the same votes and the same people attached, all the way through to the changelog entry that closes it.
Upvoted is likely the better fit for teams that:
Canny is likely the better fit for teams that:
The honest summary: Canny is the larger, older product and covers more ground at the top end. Upvoted is built for small teams who want the loop from request to shipped release note to be short, visible to users, and priced by the account rather than by the person.
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