Upvoted

Featurebase Alternative: Upvoted vs Featurebase

A broad suite priced per seat, against a focused tool priced per account.

Featurebase is the most feature-complete tool in this comparison set. If you want surveys and a knowledge base sitting alongside your feedback board, from one vendor and behind one login, it covers more surface area than Upvoted does and there is no argument to be had about that.

The trade-off is the pricing model. Featurebase charges per seat, so the cost of the tool grows with the size of your team rather than with the value you get from it. For three people that is fine. The problem arrives later, and it is not really a budget problem.

Per-seat pricing changes who gets to read the feedback. The support lead who fields the requests, the designer who wants to see the wording people use, the engineer curious whether anyone actually wants the thing they are about to build: each of them is a line on the invoice, so each of them becomes a small decision. The predictable outcome is that two people have accounts and everyone else gets feedback second-hand in a Slack paste. Upvoted prices the account: Pro includes two seats and Max has no seat limit, so on Max the answer to "should this person have access" is always yes.

The other difference is where capability lives. Featurebase tiers its features across plans, which means the version you evaluate on a trial is not necessarily the version you will be using in three months. Upvoted has two plans as well, but the trial is Max, so you see every feature before you choose between Pro and Max.

If breadth is what you are buying, buy the breadth. Upvoted does feature voting, a public roadmap and a changelog, and it does not have a help centre or a survey builder hiding behind a toggle.

Where they differ

Compared on the things that do not change every quarter. For current prices, check both pricing pages, they move.

Featurebase Upvoted
Pricing model Per seat, cost grows with team size Per account, not per reader
Cost of adding a reader Another seat Nothing on Max; Pro includes two seats
Scope Feedback, roadmap, changelog, surveys, help centre Feedback, roadmap, changelog
Feature gating Tiered across plans Pro and Max, and the trial is Max
What the trial shows The tier you are trialling The whole product
Internal vs public votes Standard voting Collaborator votes separated from public
Getting started Free tier, then per seat Free trial of Max, then Pro or Max

Choose Featurebase if

Featurebase is a wide product: feedback, roadmap, changelog, surveys and a help centre, priced per seat.

  • You want surveys and a help centre from the same vendor as your feedback board.
  • Your team is small enough that per-seat pricing stays comfortable.
  • You need the breadth more than you need everyone to have access.
  • Consolidating four tools into one contract is worth more to you than the per-seat maths.

Choose Upvoted if

Feature voting, a public roadmap and a changelog, from one account.

  • You want everyone on the team reading feedback without counting seats.
  • You want to try every feature during the trial before picking a plan.
  • Feature voting and the public roadmap are the job, not surveys or a help centre.
  • You want to trial the whole product, then pay only for the plan you need.

Switching from Featurebase

The import covers boards, posts and vote counts, which is the part that took you months to accumulate. What does not come across is anything Upvoted has no equivalent for: survey responses and help-centre articles live in a different shape and are better exported to their own home than forced into a feedback board.

Worth doing before you move: count how many people you actually want reading feedback rather than how many have seats today. Teams on per-seat plans have usually trimmed that list to fit the invoice, and the list you would pick freely is the one to plan around.

Common questions

Does Upvoted charge per seat?
No. Pro includes two seats and Max has unlimited seats, so adding teammates never adds a per-seat charge.
Does Upvoted have surveys?
No. If you need surveys, Featurebase covers that and Upvoted does not. Indie Polls, from the same team, does surveys and comes with Upvoted in the Releasy Suite, but it is a separate product rather than a tab in this one.
Does Upvoted have a help centre or knowledge base?
No. That is genuinely outside what this tool does, and Featurebase is the better answer if you want both from one vendor.
What is the difference between Pro and Max?
Pro covers one board and two seats with voting, the roadmap, release notes, the widget and the API. Max adds unlimited boards and seats, Slack, Zapier and webhooks, private boards, board stats, custom themes, CSV export and no Upvoted branding. The trial is Max.
Can I import my existing feedback?
Yes. Boards, posts and vote counts can be brought over so you are not restarting from zero, and the public URLs you have already shared can be pointed at the new board.
Do my users need an account to vote?
No. Public boards accept votes from anyone, with email verification available if you want to keep the numbers honest.

See it before you decide

The 7-day trial includes every Max feature, so you see the whole product before choosing a plan.

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